Centre for Policy on Ageing
 

 
Total quality management
 — administrative and clinical applications in nursing homes
Author(s)J Schnelle, J Ouslander, D Osterweil, S Blumenthal
Journal titleJournal of the American Geriatrics Society, vol 41, no 11, November 1993
Pagespp 1259-1266
KeywordsNursing homes ; Management [care] ; Quality.
AnnotationDescribes the application of the Total Quality Management (TQM) model to the long-term care setting, and assesses its ability to improve quality of life of residents and their families and the efficiency and product quality provided in the setting.
Accession NumberCPA-950118039 A
ClassmarkLHB: QA: 59

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