Centre for Policy on Ageing
 

 
The long-term care ombudsman program
 — what does the complaint reporting system tell us?
Author(s)F Ellen Netting, R Nelson Paton, R Huber
Journal titleThe Gerontologist, vol 32, no 6, December 1992
Pagespp 843-848
KeywordsServices ; Long term ; Complaints [services] ; Advocacy ; United States of America.
AnnotationReports on a study of complaints at state and federal level to determine the effectiveness of the current reporting system, and the types of issues raised.
Accession NumberCPA-940627038 A
ClassmarkI: 4Q: QLV: IQ: 7T

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