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Centre for Policy on Ageing | |
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Beyond barriers
— how older people move between health and care in England | | Corporate Author | Care Quality Commission - CQC |
| Publisher | Care Quality Commission, July 2018 |
| Pages | 72 pp |
| Source | https://www.cqc.org.uk/publications/themed-work/beyond-bar... |
| Keywords | Services ; Health services ; Interaction [welfare services] ; Coordination ; Inspection ; England. |
| Annotation | Many older people have complex care needs requiring help from more than one service; but their experience depends on how well services work together with and for them, their families and carers. The Care Quality Commission (CQC) has reviewed local health and social care systems in 20 local authority areas in England: Birmingham, Bracknell Forest, Bradford, Coventry, Cumbria, East Sussex, Halton, Hampshire, Hartlepool, Liverpool, Manchester, Northamptonshire, Oxfordshire, Plymouth, Sheffield, Stockport, Stoke-on-Trent, Trafford, Wiltshire and York. This report is based on qualitative and quantitative analysis by CQC, specifically looking at: maintaining people's well-being at home; care and support when people experience a crisis; and supporting people when they have to move from their home or leave hospital. It found a culture in which organisations prioritised their own goals over the whole system's shared responsibility to their users; and none of the areas visited had a fully joint, system-wide accountability framework. The report recommends: encouraging and enabling joined-up planning and commissioning; a new approach to performance management; a move to joint workforce planning; and better regulation and oversight of local systems. The report includes case studies and examples of good practice; it was developed with the support and challenge of an external Expert Advisory Group. |
| Accession Number | CPA-180703001 B |
| Classmark | I: L: QK6: QAJ: 3U: 82 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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