Centre for Policy on Ageing
 

 

Making Telecare desirable rather than a last resort
Author(s)Claire L Bentley, Lauren A Powell, Alison Orrell, Gail A Mountan
Journal titleAgeing and Society, vol 38, no 5, May 2018
PublisherCambridge University Press, May 2018
Pagespp 926-953
Sourcehttps://doi.org/10.1017/S0144686X16001355
KeywordsAssistive technology ; Usage [services] ; Qualitative Studies.
AnnotationDespite reported benefits of Telecare use for older adults, uptake of Telecare in the United Kingdom remains relatively low. The authors conducted 22 individual semi-structured qualitative interviews to explore the views and opinions of current non-users of Telecare regarding barriers and facilitators to its use. Also explored were considerations which may precede the decision to accept or reject Telecare. Framework analysis identified a number of themes which influence the outcome and timing of this decision: peace of mind (for the individual and their family); the strength and composition of an individual's support network; the impact of changing personal and health circumstances; and lack of communication about Telecare (e.g. advertising). A cost-benefit decision process appears to take place for the potential user, whereby the benefit of peace of mind is weighed against perceived 'costs' of using Telecare. Telecare is often perceived as a last resort rather than a preventative measure. A number of barriers to Telecare use need to be addressed, if individuals are to make fully informed decisions regarding their Telecare use, and to begin using Telecare at a time when it could provide them with optimal benefit. Although the study was set in England, the findings may be relevant for other countries where Telecare is used. (RH).
Accession NumberCPA-180504202 A
ClassmarkM: QLD: 3DP

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