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Practitioners preferences of care coordination for older people
 — a discrete choice experiment
Author(s)Rowan Jasper, Helen Chester, Jane Hughes
Journal titleJournal of Gerontological Social Work, vol 61, no 2, February-March 2018
PublisherTaylor and Francis, February-March 2018
Pagespp 151-170
Sourcehttp://www.tandfonline.com
KeywordsManagement [care] ; Services ; Coordination ; Ageing process ; Care support workers ; Attitude ; England.
AnnotationOverall aims of this research study were to demonstrate the importance of organisations providing care coordination for older people receiving long-term funding. The study explored practitioner preferences about the relative value of attributes of care coordination services for seniors. A Discrete Choice Experiment (DCE) survey was used to identify the views of 120 practitioners from 17 services in England in 2015. The survey design was informed by an analysis of standards of care coordination, a postal survey and a consultation with carers of older people. Results of the DCE survey were supplemented by a content analysis of qualitative comments and fieldwork notes. Most respondents were over 30 years of age, female and almost half worked part-time. Continuity of care (care provided by the same care coordinator) and the ability to access the range of services outlined in the care plan were the most important service attributes. Service setting influenced practitioner preferences. Those in specialist services for people with dementia identified the length of time a service was provided as another important attribute. The DCE methodology has provided the opportunity to systematically canvas practitioner preferences. (JL).
Accession NumberCPA-180420205 A
ClassmarkQA: I: QAJ: BG: QRS: DP: 82

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