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The Goldilocks question
— what size is just right for social care providers? |
| Author(s) | Jon Glasby, Catherine Needham, Kerry Allen, Kelly Hall, Steve McKay |
| Journal title | International Journal of Care and Caring, vol 2, no 1, February 2018 |
| Publisher | Policy Press, February 2018 |
| Pages | pp 65-87 |
| Source | http://policypress.co.uk/journals/international-jo... |
| Keywords | Services ; Small ; Large ; Person-centred care ; Consumer choice ; Usage [services] ; Literature reviews ; England. |
| Annotation | The authors apply the 'Goldilocks' question to social care: what size of care provider is 'just right'? Although policymakers remain keen to suggest that size is a key aspect of organisational performance, empirical research to date has struggled to find evidence for an optimal size for public service providers. This article draws on empirical research with care providers and people who use their services in England. Findings from 143 interviews with people using different-sized care services suggest that micro-organisations (employing five staff or fewer) achieve better outcomes for their cost base than larger organisations, although this study is necessarily exploratory rather than statistically definitive. The salience of size in a social care setting provides a basis for hypothesising that organisational size may be more significant in relation to care than has been found to be in broader public management literature. Research with larger and more robust samples is needed. (RH). |
| Accession Number | CPA-180406203 A |
| Classmark | I: 54: 55: PAA: WYC: QLD: 64A: 82 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |