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Centre for Policy on Ageing | |
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Staff factors contributing to family satisfaction with long-term dementia care
— a systematic review of the literature | | Author(s) | Katharine Law, Tom G Patterson, Jane Muers |
| Journal title | Clinical Gerontologist, vol 40, no 5, October-December 2017 |
| Publisher | Taylor and Francis, October-December 2017 |
| Pages | pp 324-349 |
| Source | http://www.tandfonline.com |
| Keywords | Dementia ; Care homes ; Nursing homes ; Care home staff ; Satisfactory ; Attitude ; The Family ; Qualitative Studies ; Quantitative studies ; Literature reviews. |
| Annotation | In this systematic review, the authors critically evaluate empirical evidence regarding staff factors which contribute to families' satisfaction with ongoing care provision for their relatives with dementia in long-term care. Four databases were systematically searched, using search terms informed by the present systematic review's aims. The resulting 14 relevant articles comprised both qualitative and quantitative studies. The findings highlight three broad areas relating to staff factors that appeared to contribute to families' satisfaction with care provision: family-related factors relating to staff interaction with families; staffing-related factors, focusing on staffing organisation and composition; and client-related factors, focusing on staff interaction with clients and the quality of care provided. The findings have important implications for care staff and managers working in such settings regarding staffing organisation, staff training, recruitment and retention. Clinical Implications: Families want consistent, knowledgeable staff who interact well and respond appropriately to the needs of their relative as well as their own needs as family members. Staff training in such settings should therefore focus not only on staff education, but also on the importance of establishing effective relationships with both clients and families. (RH). |
| Accession Number | CPA-171124210 A |
| Classmark | EA: KW: LHB: QRM: 5HH: DP: SJ: 3DP: 3DQ: 64A |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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