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Centre for Policy on Ageing | |
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10,000 voices service users' experiences of adult safeguarding | Author(s) | Lorna Montgomery, Deborah Hanlon, Christine Armstrong |
Journal title | Journal of Adult Protection, vol 19, no 5, 2017 |
Publisher | Emerald, 2017 |
Pages | pp 236-246 |
Source | http://www.emeraldinsight.com/loi/jap |
Keywords | Elder abuse ; Protection [vulnerable adults] ; Rights [elderly] ; Participation ; Attitude ; Pilot ; Projects ; Northern Ireland. |
Annotation | The purpose of this paper was to describe a small scale pilot study undertaken in Northern Ireland to gather service user feedback from individuals who had been subject to adult safeguarding procedures. As part of the study the aims, methods and findings of the `Adult Safeguarding: 10,000 Voices' pilot project were presented. The pilot project highlighted how an initiative which captured the experiences of patients, service users, carers and staff in the health and social care sector (10,000 Voices) could be successfully adapted for use in adult safeguarding, facilitating the collation of complex experiences and enabling insights to be gleaned and shared. For the first time in Northern Ireland the 10,000 Voices model was utilised in the context of a non-health related service, namely, adult safeguarding. This outline of the model and methodology for obtaining service user feedback can inform user involvement in other contexts. (JL). |
Accession Number | CPA-171027216 A |
Classmark | QNT: CA3G: IKR: TMB: DP: 4UC: 3E: 9Y |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |
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