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Centre for Policy on Ageing | |
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Survey of Gransnet members on hospital care and treatment of an older relative | Corporate Author | Parliamentary and Health Service Ombudsman |
Publisher | Parliamentary and Health Service Ombudsman, 17 August 2017 |
Pages | Excel spreadsheet |
Source | https://www.ombudsman.org.uk/publications/survey-gransnet-... |
Keywords | In-patients ; Hospital services ; Medical care ; Needs [elderly] ; The Family ; Attitude ; Complaints [services] ; Ombudsman ; Quantitative studies. |
Annotation | The Parliamentary and Health Service Ombudsman presents findings of a survey of 602 Gransnet members on the care and treatment of an older relative in hospital, and their experiences of complaining to the NHS. The survey ran on the Gransnet website between 6 February and 14 March 2017. The survey was open to members who had had an older relative (e.g. parent, in-law, sibling, partner or spouse; also close friend) spend time in hospital in the last 12 months, and were concerned about the care or treatment that their relative received. The findings are presented as a spreadsheet, whereby the user can focus on particular aspects of hospital care, such as being treated with dignity and respect (mostly agreeing, but a sizeable minority disagreeing), to specific concerns about the relative's or friend's treatment, care and needs, and the extent to which these could be discussed or complaints made. (RH). |
Accession Number | CPA-170829001 E |
Classmark | LF7: LD: LK: IK: SJ: DP: QLV: PCO: 3DQ |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |
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