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Telephone follow-up calls for older patients after hospital discharge
Author(s)Ebony Lewis, Sarah Samperi, Christopher Boyd-Skinner
Journal titleAge and Ageing, vol 46, no 4, July 2017
PublisherOxford University Press, July 2017
Pagespp 544-546
Sourcehttps://academic.oup.com/ageing
KeywordsDischarge [hospitals] ; Acute illness ; Accident & emergency depts ; Aftercare ; Telephone services [domiciliary].
AnnotationRecurrent readmission to hospital by frail older people places a strain on health systems and the individual. Registered nurses with experience in emergency department, intensive care and aged care conducted telephone follow-up calls to patients or bereaved family members after an acute hospital admission. During follow-up calls, many patients reported feelings of loneliness and social isolation post-discharge. It was also found that patients may not be aware of support services available in the community. Telephone follow-up calls after discharge are a potentially cost-effective strategy to identify these patients and potentially provide comfort and timely referrals where needed. (JL).
Accession NumberCPA-170728225 A
ClassmarkLD:QKJ: CHA: LD6: LN: OUA

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