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The state of adult social care services 2014 to 2017
 — findings from CQC's initial programme of comprehensive inspections in adult social care
Corporate AuthorCare Quality Commission - CQC
PublisherCare Quality Commission, Newcastle upon Tyne, July 2017
Pages52 pp
Sourcehttp://www.cqc.org.uk/sites/default/files/20170703...
KeywordsServices ; Social Services Departments ; Care homes ; Nursing homes ; Inspection ; England.
AnnotationThe Care Quality Commission (CQC) reports on what it has found about the quality of care across the whole range of adult social care services in England that it regulates and how this affects service users. This report is based on more than 33,000 inspections of around 24,000 different locations published October 2014 to May 2017. It aims to give an in-depth review of services based on CQC's initial programme of comprehensive inspections. Overall, 77% of services were rated good and 2% outstanding; however, 19% require improvement, and 2% were inadequate. Of key questions asked of all services, "safe" and "well-led" have the poorest ratings (around a quarter require improvement ore are inadequate), on "caring", 92% were rated good and 3% outstanding. While community social care services (such as supported living and Shared Lives) were rated best overall, nursing homes remain the biggest concern. Generally, smaller services designed to care for fewer people were rated better than larger services. The report explains how high quality care is exemplified by the characteristics of leadership, culture and focus on person-centred care. It also explains CQC's enforcement procedures on poor care; and looks at how services respond to the initial inspection programme in terms of improvement. While the report estimates that adult social care services contribute £20 billion to the economy and employ 1.4 million people, it comments on challenges faced by the sector including: an ageing population with increasing needs; difficulties in recruiting and retaining staff; rising costs; and concerns about funding to meet these costs, and a reliance on those who pay for their own care. The quantitative findings from CQC's ratings data are illustrated with qualitative information and examples from a sample of inspection reports. (RH).
Accession NumberCPA-170707001 E
ClassmarkI: PF: KW: LHB: 3U: 82

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