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The impact of personalisation on people from Chinese backgrounds
 — qualitative accounts of social care experience
Author(s)Fiona Irvine
Journal titleHealth and Social Care in the Community, vol 25, no 3, May 2017
PublisherWiley, May 2017
Pagespp 878-887
Sourcewileyonlinelibrary.com/journal/hsc
KeywordsChinese people ; Physical disabilities ; Community care ; Person-centred care ; Social security benefits ; Independence ; England.
AnnotationThe purpose of this study was to provide an opportunity to hear the voices of people from Chinese backgrounds and their experiences of personalisation, with a particular focus on personal budgets. The study used individual semi-structured interviews and focus groups to collect data from physically disabled people from Chinese backgrounds who lived in England, were aged between 18 and 70, and received social care. Data were analysed using an iterative and thematic approach, with early analysis informing the subsequent analytical rounds. The findings revealed that personalisation has the potential to transform the lives of people from Chinese backgrounds, especially when tailored support is available for people to understand and access personal budgets and put them to creative use. However the impact of personalisation is barely evident because few eligible individuals access personal budgets or participate in co-production. This is related to a lack of encouragement for service users to become genuine partners in understanding, designing, commissioning and accessing a diverse range of social care services to meet their cultural and social care needs. (JL).
Accession NumberCPA-170609218 A
ClassmarkTKL: BN: PA: PAA: JH: C3: 82

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