| |
Centre for Policy on Ageing | |
 | |
|
Care coordination for older people
— an exploratory framework | | Author(s) | Jane Hughes, Helen Chester, Caroline Sutcliffe |
| Journal title | Quality in Ageing and Older Adults, vol 16, no 3, 2015 |
| Publisher | Emerald, 2015 |
| Pages | pp 130-139 |
| Source | www.emeraldgrouppublishing.com/qaoa.htm |
| Keywords | Services ; Social work ; Management [care] ; Coordination ; Evaluation. |
| Annotation | The authors present a framework for examining variation in care coordination arrangements for older people. A multi-method approach was adopted, combining analysis of secondary data and primary data. There were two stages: the development of the framework and its constituent attributes and indicators; and its validation from two perspectives: a meeting with managers and focus groups with practitioners. It was informed by: an existing generic framework; subsequent policy guidance; data from an English national survey; previous research; and international literature. The framework comprises 19 attributes, each with indicators measuring performance relating to: organisational arrangements influencing service delivery; the performance of core tasks of care coordination; and differentiation within the process to distinguish between responses to different levels of need. Care coordination arrangements in England are characterised by diversity. This paper provides a framework for evaluating local arrangements, thereby highlighting strengths and where improvements are needed. It offers a means to promote programme fidelity. As such, it has utility for both service commissioners and providers. (RH). |
| Accession Number | CPA-170519214 A |
| Classmark | I: IG: QA: QAJ: 4C |
Data © Centre for Policy on Ageing |
|
| ...from the Ageinfo database published by Centre for Policy on Ageing. |
| |
|