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The shared experience of caring
 — a study of care-workers' motivations and identifications at work
Author(s)Kirstien Bjerregaard, S Alexander Haslam, Avril Mewse, Thomas Morton
Journal titleAgeing and Society, vol 37, no 1, January 2017
PublisherCambridge University Press, January 2017
Pagespp 113-138
Sourcejournals.cambridge.org/aso
KeywordsCare home staff ; Care support workers ; Attitude ; Job satisfaction ; Social surveys ; South West England.
AnnotationThis article presents an analysis of long-term care-workers' work motivation that examines the way this is shaped by the social contexts in which they operate. The authors conducted a thematic analysis of 19 in-depth interviews with care-workers in the south of England. Three core themes were identified as underpinning their motivation: those of 'fulfilment', 'belonging' and 'valuing', and together these contributed to a central theme of 'pride'. The authors also found an overarching theme of 'shared experience' to be integral to the way in which care-workers made sense of their motivation and work experience. They draw on the social identity approach to provide a conceptual framework through which to understand how this shared experience shapes care-workers' motivation and the quality of care they deliver. In particular, the authors note the importance that care-workers' attach to their relationships with clients and/or patients, and highlight the way in which this relational identification shapes their collective identification with their occupation and organisation and, through this, their motivation. (RH).
Accession NumberCPA-170210006 A
ClassmarkQRM: QRS: DP: WL5: 3F: 82Y

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