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"We can't provide season tickets to the opera"
 — staff perceptions of providing preference-based, person-centered care
Author(s)Katherine M Abott, Allison R Heid, Kimberly Van Haitsma
Journal titleClinical Gerontologist, vol 39, nos 1-5, 2016
PublisherTaylor and Francis, 2016
Pagespp 190-209
Sourcehttp://www.tandfonline.com
KeywordsResidents [care homes] ; Nursing homes ; Person-centred care ; Attitude ; Care home staff ; Social surveys ; United States of America.
AnnotationKnowledge of a nursing home resident's everyday living preferences provides the foundation for ongoing individualised care planning. This American study aimed to identify nursing home (NH) staff perceptions of facilitators and barriers to learning about and meeting residents' preferences, and reasons why staff feel residents change their minds about preferences. Focus group sessions and interviews were conducted with 36 NH staff members working in a facility that has been actively assessing resident preferences for five years. Thematic codes classifying facilitators, barriers, and dependencies were identified. Staff shared ways they are able to help meet residents' preferences, as well as barriers to fulfilling resident preferences through their own behaviours, facility characteristics, the social environment and resident characteristics. In addition, staff believe that residents change their minds about important preferences 'depending on' several factors including global environmental characteristics, social environment, resident characteristics, and general staff perceptions. This work identifies key facilitators and barriers to consider when implementing quality improvement efforts designed to improve the person-centred nature of care in nursing homes; and is intended to further inform the culture change movement, which aims to transform NHs by empowering staff and delivering person-centred care. (RH).
Accession NumberCPA-170120217 A
ClassmarkKX: LHB: PAA: DP: QRM: 3F: 7T

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