Centre for Policy on Ageing
 

 

Shining a light on care
 — helping people make better care home choices
Author(s)Jo Salter, Ciaran Osborne, Andy Kaye
Corporate AuthorIndependent Age
PublisherIndependent Age, London, November 2016
Pages62 pp
SourceIndependent Age, 6 Avonmore Road, London W14 8RL. https://www.independentage.org/sites/default/files/2016-11...
KeywordsCare homes ; Nursing homes ; Quality ; Consumer choice ; Information needs ; Measurement.
AnnotationIn 2016, there were more than 17,000 care and nursing homes across the UK, which in 2014 were home to some 405,000 people aged 65+. The picture of safety and quality in care homes in England is confused: Care Quality Commission (CQC) inspections rate most of them as 'good' or 'outstanding', but nearly 4,000 have been delivering substandard care or have struggled to improve. The authors of this report use a range of methods to gain a clear perspective of the problems and strengths of the current system for choosing a care home. They draw on interviews with 23 health and social care professionals, focus groups with older people and their families, two Anchor care home residents, a telephone-based mystery shopping exercise of 100 care homes, and interviews 2,030 British adults. The report considers people's expectations of the sorts of information required to find good quality care; and who collects and provides information and for what purpose. Based on these and what information is missing, Independent Age lists 10 care home quality indicators to counter the lack of consistent and standardised data, and the lack of transparency and easily available information to support care home choice. (RH).
Accession NumberCPA-170110002 B
ClassmarkKW: LHB: 59: WYC: UV:IK: 3R

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