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Centre for Policy on Ageing | |
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Building bridges, breaking barriers how care is integrated across health and social care and the impact on older people who use services, and their families and carers | Corporate Author | Care Quality Commission - CQC |
Publisher | Care Quality Commission, Newcastle upon Tyne, July 2016 |
Pages | 36 pp |
Source | Care Quality Commission, Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA. Download: http://www.cqc.org.uk/sites/default/files/20160712... |
Keywords | Health services ; Services ; Interaction [welfare services] ; Coordination ; Inspection. |
Annotation | The Care Quality Commission (CQC) conducted this thematic review, to improve understanding of how well health and social care and support services work together to meet older people's needs, and how this affects people's experiences of care. The review collected evidence from eight health and wellbeing board areas: Bristol, Cambridgeshire, Camden, Central Bedfordshire, Hammersmith and Fulham, Portsmouth, Stockton-on-Tees, and Wakefield. Findings (also good practice examples) are presented on these main themes: identification and prevention; person-centred assessment and planning; and care coordination. While there was a widespread commitment to developing and delivering coordinated care, there were also organisational barriers, such as a lack of consistency in the use of assessments and in the sharing of information, which made it difficult to identify those at risk of deterioration or an unplanned emergency admission. Older people often had multiple care plans, and there was lack of knowledge among professionals of how care plans should be written and reviewed. Where integrated, person-centred care succeeded, local leaders worked closely across health and social care services to share information, reduced duplicated efforts, and used resources more effectively. Recommendations are made to: local health and social care leaders; NHS England and Association of Directors of Adult Social Services (ADASS); commissioners and providers; the National Quality Board in partnership with the National Information Board. (RH). |
Accession Number | CPA-160809001 E |
Classmark | L: I: QK6: QAJ: 3U |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |
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