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The facilitators of communication with people with dementia in a care setting
 — an interview study with healthcare workers
Author(s)Miriam Ruth Stanyon, Amanda Griffiths, Shirley A Thomas
Journal titleAge and Ageing, vol 45, no 1, January 2016
PublisherOxford University Press, January 2016
Pagespp 164-170
Sourcewww.ageing.oxfordjournals.org
KeywordsDementia ; Care homes ; Communication difficulties ; Communication ; Medical workers ; Paid welfare workers ; Attitude.
AnnotationThe aim of this study was to describe the views of healthcare workers on the facilitators of communication with people with dementia in a care setting. The study used a thematic analysis of semi-structured interviews. All participants were interviewed in their place of work. These were 16 healthcare workers whose daily work involved interacting with people with dementia. Four overarching categories of themes were identified from the interviews that impact on communication: the attributes of a care worker, communication strategies used, organisational factors and the physical characteristics of the care environment. Many strategies used by healthcare workers to facilitate communication have not yet been studied in the research literature. Participants' views on training should be incorporated into future dementia training programmes. (JL).
Accession NumberCPA-160805206 A
ClassmarkEA: KW: EC: U: QT: QP: DP

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