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Centre for Policy on Ageing | |
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Changing service provision in rural areas and the possible impact on older people
— a case example of compulsory post office closures and outreach services in England | | Author(s) | Charlotte Hamilton |
| Journal title | Social Policy and Society, vol 15, no 3, July 2016 |
| Publisher | Cambridge University Press, July 2016 |
| Pages | pp 387-401 |
| Source | journals.cambridge.org/sps |
| Keywords | Rural areas ; Postal services ; Community work ; Closure ; Case studies ; England. |
| Annotation | Rural post office provision is becoming increasingly reliant on alternative models of delivery. The effect of change could fall disproportionately on older people who are a key customer group of the Post Office. The existing literature has not yet examined where compulsory changes have taken place and their impact on older people living in the community. This research uses a mixed methods approach to explore the 2007-2009 Post Office Network Change Programme in England and a case study of older people in a community affected by this change. Very rural areas were vulnerable to post office changes: 70 per cent of changes to Post Office models of delivery occurred in these areas. It is important to consider the impacts of changes more broadly, including both direct and indirect outcomes. (RH). |
| Accession Number | CPA-160617211 A |
| Classmark | RL: XKP: IGC: 5YW: 69P: 82 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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