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Care Quality Commission: regulating the quality and safety of health and adult social care
 — report by the Comptroller and Auditor General
Corporate AuthorNational Audit Office - NAO
PublisherTSO, London, 2 December 2011
Pages46 pp (HC 1665 Session 2010-12)
SourceDownloads at: https://www.nao.org.uk/report/the-care-quality-commission-...
KeywordsServices ; Health services ; Social Services Departments ; Inspection ; Quality ; Performance ; Government publications ; England.
AnnotationThe Care Quality Commission (CQC) is the independent regulator of health and adult social care services in England. Its objective is to protect and promote the health, safety and welfare of people who use these services. This report examines how the CQC has used its resources in carrying out its quality and safety assurance work. It finds that the regulators for health and adult social care have been subject to considerable change in the last ten years, such that the proposal to extend the CQC's role into new areas risks distracting it from its core work of regulating health and adult social care. There is a gap between what the public and providers expect of the CQC and what it can achieve as a regulator; andalthough it has more responsibilities, its budget is less than the combined budget of its predecessor bodies. Responsibility for funding the regulation of health and adult social care is falling increasingly on providers of these services rather than on the Department of Health (DH). Among recommendations are that compliance inspectors need better support and information to help them make sound, consistent judgements; and whistleblowing should be a key source of information for the CQC to detect poor quality or unsafe care. A summary report (7 pp) is also available.(RH)
Accession NumberCPA-160531006 E
ClassmarkI: L: PF: 3U: 59: 5H: 6OA: 82

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