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Care Quality Commission: capacity and capability to regulate the quality and safety of health and adult social care
— report by the Comptroller and Auditor General | | Corporate Author | National Audit Office - NAO |
| Publisher | National Audit Office, London, 22 July 2015 |
| Pages | 54 pp (HC 271 Session 2015-16) |
| Source | Downloads at: https://www.nao.org.uk/report/capacity-and-capability-to-r... |
| Keywords | Services ; Health services ; Social Services Departments ; Inspection ; Quality ; Performance ; Government publications ; England. |
| Annotation | Reports in 2011 by the National Audit Office (NAO) and 2012 by the Committee of Public Accounts found that the Care Quality Commission (CQC) was not adequately fulfilling its roles as an effective regulator of health and adult social care in England. This report focuses on the CQC's progress in putting in place its three year transformation strategy, and its capacity to implement its new approach. It finds that the Commission's new regulatory model strengthens the way it expects to monitor and inspect hospitals, adult care providers and GPs. While the CQC has made progress recruiting new staff, it does not yet have enough people to do all its work; and it began overseeing the financial health of adult social care providers before having in-house expertise fully in place. The report identifies that the CQC does not have access to routine information about adult social care sufficient to monitor risk or trigger inspections. Among the NAO's recommendations are that the CQC should make better use of information from service users as part of its intelligent monitoring data: work is still needed to manage public expectations about what the CQC can and cannot achieve. A summary report (7 pp) is also available.(RH). |
| Accession Number | CPA-160531005 E |
| Classmark | I: L: PF: 3U: 59: 5H: 6OA: 82 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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