Centre for Policy on Ageing
 

 

Later life in a digital world
Author(s)Sally West
Corporate AuthorAge UK
PublisherAge UK, London, 2015
Pages48 pp
SourceDownload: http://www.ageuk.org.uk/Documents/EN-GB/For-profes...
KeywordsInformation technology ; Computers ; Services ; Usage [services] ; Information needs.
AnnotationTo achieve its true potential, digital technology needs to meet the needs of all groups, including people in later life. This report focuses on access to public services; however, many of the issues raised also apply to essential private services. It observes that moving public services online without adequate support is making it harder for some who do not use the internet to access services, could deter people from seeking the support they need, and can increase dependency. Three in ten people aged 65 to 74, and two-thirds of those aged 75+ are not or do not have online access to online. The report provides insights into the barriers to going online. It looks at approaches to increasing digital inclusion and ways to help people start to use, and continue to use, digital technology. To inform this work, Age UK has gathered information about the impact of public services going online. The report draws extensively on the experiences of internet users, non-users and service providers. For example, library staff have reported that as government and local authorities move more services online, this has prompted people to seek their help to gain the skills that are required to be access these. (RH).
Accession NumberCPA-160329002 E
ClassmarkUVB: 3O: I: QLD: UV:IK

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