Centre for Policy on Ageing
 

 

Working with LGBT baby boomers and older adults
 — factors that signal a welcoming service environment
Author(s)Catherine F Croghan, Rajean P Moone, Andrea M Olson
Journal titleJournal of Gerontological Social Work, vol 58, no 6, August-September 2015
PublisherTaylor and Francis, August-September 2015
Pagespp 637-651
Sourcehttp://www.tandfonline.com
KeywordsGay men ; Lesbians ; Bi-sexuals ; Transexuals ; Ageing process ; Social inclusion ; Social work.
AnnotationMany providers recognise the importance of creating culturally competent services for lesbian, gay, bisexual and transgender (LGBT) older adults. Although multiple resources list steps to make professional practices more LGBT-welcoming, these resources provide no empirical data to support their recommendations. In this study 327 LGBT older adults were asked to describe what signals that a provider is LGBT-welcoming. Six of the top 10 signals related to provider behaviour and suggested the importance of staff training; the balance included display of signage and rainbow flags, use of inclusive language on forms and the presence of LGBT-identified staff. Results provide evidence-based recommendations for working with LGBT older adults. (JL).
Accession NumberCPA-151106203 A
ClassmarkES6DA: ES6DB: ES6E: ES6G: BG: RNA: IG

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