Centre for Policy on Ageing
 

 

Safely home
 — what happens when people leave hospital and care settings?
Corporate AuthorHealthwatch England
PublisherHealthwatch England, London, July 2015
Pages59 pp
SourceDownload: http://www.healthwatch.co.uk/sites/healthwatch.co....
KeywordsDischarge [hospitals] ; Discharged patients ; Aftercare ; Coordination ; Social surveys ; Standards of provision ; England.
AnnotationWhen discharge from hospital or mental health settings goes wrong, it comes at significant cost, both to individuals and to the health and social care system. This report is based on stories of more than 3,000 people about their experiences of the emotional and physical impact of the hospital discharge process. There was a particular focus on older people, homeless people, and people with mental health conditions. The findings reveal five core reasons why people feel their departure is not handled properly: they experience delays and a lack of co-ordination between services; they feel left without the services and support they need after discharge; they feel stigmatised and discriminated against, and that they are not treated with appropriate respect because of their conditions and circumstances; they feel they are not involved in decisions about their care or given the information they need; and they feel that their full range of needs is not considered. The report includes examples of good practice and initiatives and projects designed to help older people, homeless people, and people with mental health conditions resolve the difficulties they experience during the discharge process. (RH).
Accession NumberCPA-150724015 E
ClassmarkLD:QKJ: LFD: LN: QAJ: 3F: 583: 82

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