| |
Centre for Policy on Ageing | |
 | |
|
Organizational innovation and integrated care
— lessons from Buurtzorg | | Author(s) | Sharda Nandram, Nicole Koster |
| Journal title | Journal of Integrated Care, vol 22, no 4, 2014 |
| Publisher | Emerald, 2014 |
| Pages | pp 174-184 |
| Source | www.emeraldinsight.com/jica.htm |
| Keywords | Community care ; Interaction [welfare services] ; Coordination ; Case studies ; Netherlands. |
| Annotation | The present study aimed to describe the case of Buurtzorg Nederland as a good practice example of integrated care, focusing in particular on the organisational aspects of its innovation. Drawing on a grounded approach, this case study was based on individual interviews with 38 respondents comprising staff, founder, co-founders, coaches, nurses, clients and a trainer and analysis of internal company reports. Based on the study the authors suggest an integrated approach as the main explanation of the good practice at Buurtzorg rather than a focus on one single concept such as management structure, information and communication technology, community-based care or a patient focus. Next to the multi-level approach it furthermore shows a multi-dimensional approach as explanation for its success. Buurtzorg Nederland has been awarded with several prizes for its good management practice in integrated care and attention internationally is growing. This paper provides the first case study write-up of the Buurtzorg model for an international audience. (JL). |
| Accession Number | CPA-150626206 A |
| Classmark | PA: QK6: QAJ: 69P: 76H |
Data © Centre for Policy on Ageing |
|
| ...from the Ageinfo database published by Centre for Policy on Ageing. |
| |
|