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Client safety in assisted living
 — perspectives from clients, personal support workers and administrative staff in Toronto, Canada
Author(s)Brittany Speller, Paul Stolee
Journal titleHealth and Social Care in the Community, vol 23, no 2, March 2015
PublisherWiley Blackwell, March 2015
Pagespp 131-140
Sourcewileyonlinelibrary.com/journals/hsc
KeywordsSafety services ; Sheltered housing ; Residents [care homes] ; Care support workers ; Qualitative Studies ; Canada.
AnnotationAssisted living enables older people to receive care services specific to their needs while maintaining their independence and privacy. This study aimed to determine the gaps and strengths in care related to safety in assisted living facilities (ALFs) for older people. A qualitative descriptive research design was used to provide a comprehensive understanding of client safety from the perspectives of clients, administrative staff and personal support workers. Interviews were conducted with 22 key informants from three ALFs in Toronto, Ontario throughout July 2012. All interviews were semi-structured, audio-recorded and transcribed verbatim. Initial deductive analysis used directed coding based on a prior literature review, followed by inductive analysis to determine themes. Three themes emerged relating to the safety of clients in ALFs: meaning of safety, a multi-faceted approach to providing safe care, and perceived areas of improvement. Sub-themes also emerged, including physical safety, multiple factors, working as a team, respecting clients' independence, communication, and increased education and available resources. The study findings can contribute to the improvement and development of new processes to maintain and continually ensure safe care in ALFs. (rh).
Accession NumberCPA-150619246 A
ClassmarkOK: KLA: KX: QRS: 3DP: 7S

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