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Hard truths: the journey to putting patients first
— Volume one of the Government response to the Mid Staffordshire NHS Foundation Trust Public Inquiry; presented to Parliament by the Secretary of State for Health | | Corporate Author | Department of Health - DH |
| Publisher | TSO, London, 2013 |
| Pages | 137 pp (Cm 8754-I) |
| Source | https://www.gov.uk/government/uploads/system/uploads/attac... |
| Annotation | The Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry chaired by Robert Francis QC (February 2013) called for a 'fundamental culture change' across the health and social care system to put patients first at all times. This is one of four documents which build on the Government's initial response, 'Patients first and foremost' (published March 2013). This response begins with a statement of common purpose signed by the Chairs or Chief Executives of key health and care organisations, in which they renew and reaffirm their personal commitment and their organisations' commitment to the values of the NHS and its Constitution. It sets out how the whole health and care system will prioritise and build on recommendations made in six further reports commissioned by the Government that considered key issues identified by the Inquiry (findings and recommendations summarised in Annexes A-F). These include "major new action on the following vital areas": transparent reporting on ward-by-ward staffing levels; how patients and their families can raise concerns or complain; a statutory duty of candour; legislation on wilful neglect; a fit and proper person's test which will act as a barring scheme; and a new Care Certificate for Healthcare Assistants and Social Care Support Workers. The Care Bill will introduce a new criminal offence applicable to care providers who supply or publish certain types of information which is false or misleading, where that information is required to comply with a statutory or other legal obligation. Chapters cover: preventing problems; detecting problems quickly; taking action promptly; ensuring robust accountability; and ensuring staff are trained and motivated. Each chapter sets out themes and issues raised in the Inquiry report. Case studies illustrate instances of failings in patient care, examples of hospitals which have adopted procedures that are patient focused, and innovations of benefit to service users. |
| Accession Number | CPA-131121006 E |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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