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Centre for Policy on Ageing | |
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A fresh start for the regulation and inspection of adult social care
— working together to change how we inspect and regulate adult social care services | | Corporate Author | Care Quality Commission - CQC |
| Publisher | Care Quality Commission, Newcastle upon Tyne, 2013 |
| Pages | 30 pp |
| Source | http://www.cqc.org.uk/sites/default/files/media/do... |
| Keywords | Services ; Community care ; Social Services Departments ; Domiciliary services ; Inspection. |
| Annotation | New plans to monitor, inspect and regulate care homes and other social care services are proposed by Andrea Sutcliffe, the Chief Inspector of Adult Social Care at the Care Quality Commission (CQC). This document follows on from the CQC's 'A new start: consultation on changes to the way CQC regulates, inspects and monitors care'. It sets out the programme of work, and describes how the CQC is going to work in partnership to develop its proposals and ensure they are the right ones. It explains the Chief Inspector's five initial priorities, which are to: develop changes to how the CQC monitors, inspects and regulates adult social care services; develop a ratings system; develop an approach to monitoring the finances of some adult social care providers; support CQC staff to deliver; and build confidence in the CQC. It also lists the CQC's top 10 changes: more systematic use of people's views and experiences, including complaints; inspections by expert inspectors, with more Experts by Experience and specialist advisors; tougher action in response to breaches of regulations, particularly when services are without a registered manager for too long; checking providers who apply to be registered have the right values and motives, as well as ability and experience; ratings to support people's choice of service and drive improvement; frequency of inspection to be based on ratings, rather than annually; better data and analysis to help CQC target its efforts; new standards and guidance to underpin the five key questions we ask of services (are they safe, effective, caring, responsive and well-led?), with personalisation and choice at their heart; avoiding duplicating activity with local authorities; and focus on leadership, governance and culture, with a different approach for larger and smaller providers. In order to ensure that the CQC's regulatory approach is truly personalised, then for every service looked at, the question should be asked, "Is this good enough for my Mum (or any other member of my family)?" An annex gives a proposed timeline for changes for the adult social care sector. (RH). |
| Accession Number | CPA-131025001 E |
| Classmark | I: PA: PF: N: 3U |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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