| |
Centre for Policy on Ageing | |
 | |
|
On-line information and registration with services
— patterns of support for carers | | Author(s) | Jill Manthorpe, Jo Moriarty, Michelle Cornes, Shereen Hussein, Daniel Lombard |
| Journal title | Working with Older People, vol 17, no 3, 2013 |
| Publisher | Emerald Publishers, 2013 |
| Pages | pp 117-124 |
| Source | www.emeraldinsight.com |
| Keywords | Informal care ; Services ; Information services ; Local Authority ; Evaluation. |
| Annotation | A web-based audit of local authority public information for carers was undertaken (n=50), to ascertain how local authorities and other services are responding to central government strategies to make support for family carers a priority. The sample covered different parts of England and different local authority types. A small minority of local authority web sites mention that they operated Carers' Registers. Overall, local authorities offer different resources to carers, ranging from discounts in the local area to access to emergency card registration. Some use online information as a communication channel. Overall, local authority online information for carers seems to be variable in quality, accessibility and purpose. The authors conclude that growth in the collection of information by primary care services in England risks duplicating some of the functions of, and problems with, local authority activities. Local commissioning should minimise confusion and make optimal use of carers' information. Carers should not have to navigate confusing, variable, parallel systems. Outreach is needed for those who do not use electronic media, such as some older carers. (RH). |
| Accession Number | CPA-130906228 A |
| Classmark | P6: I: UV: PE: 4C |
Data © Centre for Policy on Ageing |
|
| ...from the Ageinfo database published by Centre for Policy on Ageing. |
| |
|