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The effects of ageing and website ergonomic quality on internet information searching
Author(s)Aline Chevalier, Aurelie Dommes, Daniel Martins
Journal titleAgeing and Society, vol 33, no 6, August 2013
PublisherCambridge University Press, August 2013
Pagespp 1009-1035
Sourcejournals.cambridge.org/aso
KeywordsAge groups [elderly] ; Mature adults ; Information technology ; Ergonomics ; Quality ; Accessibility ; Comparison ; France.
AnnotationSince the 1990s, the number of websites and web users, especially older users, is much increased. Despite the rapid growth in the number of websites, a significant number of ergonomic imperfections still hinder web users' information search activity. As ageing is associated with reduced working memory capacity, inhibition failure, slowing of processing speed, and more generally impaired executive functioning, older adult web users may experience difficulties while searching for information, especially when the website includes ergonomic imperfections in usability and accessibility (i.e. not user-friendly). In this experiment, the navigation activities of younger and older web users were compared while they were searching for information on a website that met ergonomic guidelines and on a website that included ergonomic imperfections. The participants then performed a free, delayed-recall task to assess their mental representation of the website they had just navigated. The main finding was that ageing had a negative impact on search performance but few effects on mental representation built by participants. On the contrary, the ergonomic quality of the website had an impact on search performance and particpants' mental perceptions. (RH).
Accession NumberCPA-130802005 A
ClassmarkBB: SDM: UVB: 38: 59: 5CA: 48: 765

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