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The Cavendish Review: an independent review into healthcare assistants and support workers in the NHS and social care settings
Author(s)Camilla Cavendish
Corporate AuthorDepartment of Health - DH
Publisher[Department of Health], London, July 2013
Pages92 pp
SourceDownload: https://www.gov.uk/government/uploads/system/uploads/attac...
KeywordsCare support workers ; Hospital services ; Care homes ; Home care services ; Training [welfare work] ; Standards of provision.
AnnotationThis independent review has been carried out in the wake of the Francis Inquiry into Mid-Staffordshire NHS Foundation Trust. It makes a number of recommendations on how the training and support of healthcare assistants who work in hospitals and social care support workers who are employed in care homes and people's own homes can be strengthened to ensure they provide care to the highest standard. The review proposes that all healthcare assistants and social care support workers should undergo the same basic training, based on the best practice that already exists in the system, and must get a standard 'certificate of fundamental care' before they can care for people unsupervised. The review considered questions around 5 key areas: recruitment; training and development; leadership, management and supervision; engagement and support; and public confidence and assurance. Case studies across a range of settings illustrate examples of good or effective practice. The 18 recommendations made by Camilla Cavendish have been guided by two principles: to try to reduce complexity and bureaucracy; and to go with the grain of what the best employers are already doing. Her Review suggests that "a smarter way to commission caring would be to base it on outcomes rather than activity. There is evidence that organising services around patient pathways (as some local authorities are doing) improves outcomes." (RH).
Accession NumberCPA-130712002 E
ClassmarkQRS: LD: KW: NH: QW: 583

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