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Centre for Policy on Ageing | |
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| Putting personalisation and integration into practice in primary care | | Author(s) | Michael Clark |
| Journal title | Journal of Integrated Care, vol 21, no 2, 2013 |
| Publisher | Emerald, 2013 |
| Pages | pp 105-120 |
| Source | www.emeraldinsight.com/jica.htm |
| Keywords | Dementia ; Memory disorders ; General practice ; Interaction [welfare services] ; Coordination ; Person-centred care ; Case studies. |
| Annotation | The purpose of this study was to discuss the policy developments of integration and personalisation within the context of primary care, specifically an innovative memory service provided within a general practice. It examined how these policies worked together in this context to deliver a high quality service that was responsive to individual needs in an area of care: memory disorder or dementia, which had often relied heavily on secondary care services. This was a case study analysis of integration and personalisation in primary care, allowing for examination and elaboration of both concepts as applied in this setting and their contribution to a better quality care memory service. This innovative memory service operated as a person-centred facility, integrating expertise into the surgery that would traditionally be locked into secondary care health services. It made maximum use of locally available knowledge of the patient, their family and formal and informal sources of support and therapy through links which crossed agency boundaries. These links were identified and utilised in tailored support for individuals by the practice-based dementia advisor. Outcomes included improved dynamics of identification, diagnosis and after care, high satisfaction amongst patients and families and reduced utilisation and expenditure of other healthcare facilities. The authors conclude that personalisation and integration can be united in the development of innovative and improved memory services centred in primary care. Maintaining a focus on the needs of people within their social contexts (being person-centred) is a powerful means of driving better integrated care in primary care for people living with dementia and related disorders. (JL). |
| Accession Number | CPA-130426205 A |
| Classmark | EA: EH: L5: QK6: QAJ: PAA: 69P |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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