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Centre for Policy on Ageing | |
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Care management in the twenty-first century
— persistent challenges in implementation in the context of the emergence of self-care | | Author(s) | Ailsa Stewart, Gillian MacIntyre |
| Journal title | Journal of Integrated Care, vol 21, no 2, 2013 |
| Publisher | Emerald, 2013 |
| Pages | pp 91-104 |
| Source | www.emeraldinsight.com/jica.htm |
| Keywords | Management [care] ; Interaction [welfare services] ; Coordination ; Person-centred care ; Scotland ; Case studies. |
| Annotation | The purpose of this paper was to examine the persistent challenges in implementing care management within the context of integration. In addition the appropriateness of the care management model was considered within the current, personalisation focused, health and social care policy landscape. The paper drew upon a recent evaluation of a care management and assessment pilot project within a health and social care partnership in Scotland. A multi-method approach was adopted, including interviews, vignettes and focus groups, in order to capture data around expectations in relation to the pilot as well as exploring processes and outcomes for those involved. The authors argue that whilst progress has been made with regard to care management, specific and persistent challenges remain. Professional and organisational boundaries, communication and information sharing remain key challenges. Policy imperatives have shifted the emphasis in community care services towards self-care, co-production and personalisation contributing to a lack of clarity over the place of care management within the broader integration agenda. This research was undertaken in one partnership locality in Scotland and as such the findings are related to that particular area. However the key messages arising from this paper resonate with the broader academic literature on care management and as such are likely to be of interest to a broader audience. (JL). |
| Accession Number | CPA-130426204 A |
| Classmark | QA: QK6: QAJ: PAA: 9A: 69P |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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