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Centre for Policy on Ageing | |
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Time to listen in NHS hospitals
— dignity and nutrition inspection programme 2012 [national overview] | | Corporate Author | Care Quality Commission - CQC |
| Publisher | Care Quality Commission - CQC, March 2013 |
| Pages | 33 pp |
| Source | Download report: http://www.cqc.org.uk/sites/default/files/media/do... |
| Keywords | Patients ; In-patients ; Hospital services ; Well being ; Nutrition ; Inspection. |
| Annotation | In October 2011, the Care Quality Commission (CQC) published its first report on 100 unannounced inspections of NHS trusts, looking at standards of dignity and nutrition on wards caring for older people. This is a report on a further review of 50 NHS hospitals, some of which raised concerns in 2011 and a new sample including some NHS mental health trusts. Hospitals were inspected against five standards overall: respecting and involving people; meeting their nutritional needs; safeguarding them from abuse; staffing; and records. 33 hospitals met all five standards; 5 met four of the standards; 7 met three of the standards; 3 met two of the standards; 1 met only one of the standards; and 1 hospital was not meeting any of the standards. The report describes how the inspections were carried out, including the use of an observation tool, the Short Observational Framework. The findings include extracts from inspection reports to illustrate what worked well and what needs to improve. As with the previous report, common areas of concern included a lack of support for those who needed help eating, poor hygiene, patients' privacy not being respected, and patients being spoken to in a condescending or dismissive way. Reports for each of the hospitals inspected are on the CQC website (at www.cqc.org.uk/DANI). A separate report describes findings from inspections of care homes. (RH) |
| Accession Number | CPA-130320001 E |
| Classmark | LF: LF7: LD: D:F:5HH: CF: 3U |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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