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Testing the methods
 — a report on the methodology for the home care inspection programme
Corporate AuthorCare Quality Commission - CQC
PublisherCare Quality Commission - CQC, London, February 2013
Pages13 pp
SourceDownload: http://www.cqc.org.uk/sites/default/files/media/do...
KeywordsHome care services ; Quality ; Inspection ; Methodology.
AnnotationThis report sets out the reasons why the Care Quality Commission (CQC) wanted to test a range of methods for the inspection of home care services, how these approaches were tested, the lessons learned, and the implications for future inspection of these and other community-based services. Included are some of the interim analysis of feedback from inspectors and Experts by Experience collected as part of the overall evaluation for 'Not just a number: home care inspection programme', the overview report. 'Testing the methods' covers selecting the sample, and which Regulations in the Health and Social Care Act 2008 were to be inspected. Among methods tested were: unannounced inspections and their effect on selecting people who use services to interview; the questionnaires used; the role of Experts by Experience; the home visit; and the Short Observational Framework for Inspection (SOFI) developed with Bradford University. (RH).
Accession NumberCPA-130215005 E
ClassmarkNH: 59: 3U: 3D

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