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Centre for Policy on Ageing | |
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The association of geographical location and neighbourhood deprivation with older people's use of NHS Direct
— a population-based study | | Author(s) | Wen-Chin Hsu, Peter A Bath, Shirley Large, Sarah Williams |
| Journal title | Age and Ageing, vol 42, no 1, January 2013 |
| Publisher | Oxford University Press, January 2013 |
| Pages | pp 57-62 |
| Source | http://ageing.oxfordjournals.org/ http://www.bgs.org.uk/ |
| Keywords | National Health Service ; Medical care ; Advisory services [elderly] ; Telephone ; Usage [services] ; Geography ; Deprived areas ; Social inclusion ; England ; Wales. |
| Annotation | The purpose of the research was to investigate how older people's use of NHS Direct, the 24-hour telephone health advice and information service in England and Wales, varies according to geographical location and deprivation. The study aimed to describe the geographic pattern of older people's use of NHS Direct and examine the relationship between service use and deprivation. Study participants were people aged 65 years and above who used NHS Direct between 1 December 2007 and 30 November 2008. Differences in older people's use of NHS Direct were observed in England and Wales. In England, the call rate was highest in Yorkshire and the Humber and was lowest in the West Midlands. At the postcode level, the rate of calls ranged from 0.167 (Blackburn) to 0.011 (Carlisle) per person per annum. In England, but not in Wales, the level of deprivation was associated with the rate of calls, with older people living in the most deprived areas having the highest rate of calls to NHS Direct. These results are useful for future planning to meet the needs of older people, and in informing national policies for the development of NHS Direct. (JL). |
| Accession Number | CPA-130104206 A |
| Classmark | L4: LK: IT: UJ: QLD: Y6M: RN: RNA: 82: 9 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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