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Towards understanding variations in social care for older people in England
Author(s)Christian Brand, Jane Hughes, David Challis
Journal titleSocial Policy and Administration, vol 46, no 7, December 2012
PublisherWiley Blackwell, December 2012
Pagespp 705-726
Sourcewileyonlinelibrary.com/journal/spol
KeywordsCommunity care ; Management [care] ; Social Services Departments ; Performance ; Measurement ; Evaluation ; England.
AnnotationDrawing on multiple data sources, this article looked at the relationship between different indicators of public provision of social care for older adults. The study used the Performance Indicators Analytic Framework model, and explored process indicators of operational practice and how social services are organised and run, structural factors such as the characteristics of local authorities and populations, and indicators of performance. The analysis was based on selected factors within local authority social care services for older people in England in 2006/7. The article describes the study background, methodology, analysis and statistical modelling. It reports on the findings and discusses factors captured by area performance measures, the potential benefits of greater understanding of indicators, and interpretation of and response to area level performance. It concludes that structural factors beyond the control of local authorities play a major role in determining service outcomes, and explain a considerable share of observable variation between local authorities. The findings suggest that caution is necessary when aggregate indicators of service provision are used for performance monitoring purposes. (JL).
Accession NumberCPA-121214214 A
ClassmarkPA: QA: PF: 5H: 3R: 4C: 82

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