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Centre for Policy on Ageing | |
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| User requirements for an ICT-based system to provide care, support and information access for older people in the community | | Author(s) | Simon Brownsell, Steven Blackburn, Mark Hawley |
| Journal title | Journal of Assistive Technologies, vol 6, no 1, 2012 |
| Pages | pp 5-23 |
| Source | http://www.emeraldinsight.com/products/journals/jo... |
| Keywords | Community care ; Health [elderly] ; Services ; Information services ; Information technology ; Participation ; Evaluation. |
| Annotation | Information and Communication Technologies (ICT) are increasingly being considered as a means to deliver community-based health and care services. This paper reports on the process used to identify the user requirements for an ICT based system, known as Virtex, which aims to deliver care, support and information services to older people in the community. The process involved a user-centred methodology involving a large group of potential users. This mixed methods approach incorporated workshops, systematic literature reviews, surveys and focus groups to gather user needs prior to a prototype being developed. This was then tested with users and their feedback was used in further iterations of the product. In total, five main user requirement themes were identified: information access; communication; self-care; accessibility; and personalisation of services. The value of utilising a range of requirements gathering tools and prototyping is discussed. Work is continuing to develop and evaluate the product with the involvement of users. (JL). |
| Accession Number | CPA-121026029 A |
| Classmark | PA: CC: I: UV: UVB: TMB: 4C |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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