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Involvement of service users in adult safeguarding
Author(s)Janet Wallcraft
Journal titleJournal of Adult Protection, vol 14, no 3, 2012
Pagespp 142-150
Sourcewww.emeraldinsight.com
KeywordsAt risk ; Rights [elderly] ; Usage [services] ; Participation ; Social surveys.
AnnotationThis study investigated service user and carer involvement in safeguarding. The study involved a review of selected literature and a consultation exercise with experts in the field of adult safeguarding, and telephone interviews with 13 Adult Safeguarding Leads across England and Wales. Findings indicated that service users valued rights, independence, choice and support. While adult Safeguarding policy sets out an expectation of service user involvement in the process and expects agencies to balance rights to self-determination with properly managed risk, in practice, agencies tend to be risk-averse and service users often do not feel involved in their safeguarding processes. Processes such as collaborative risk enablement, training and capacity building, working with black and minority ethnic (BME) groups and evaluation of involvement help. The author recommends more involvement of service users in research, more effective forms of involvement of groups who may be more excluded, shared responsibility for risk, and more training in rights legislation. (RH).
Accession NumberCPA-121026021 A
ClassmarkCA3: IKR: QLD: TMB: 3F

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