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Centre for Policy on Ageing | |
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| Challenges facing domiciliary care agencies delivering person centred care | | Author(s) | Patricia Duff, Rosemary Hurtley |
| Journal title | Working with Older People, vol 16, no 2, 2012 |
| Pages | pp 61-68 |
| Source | http://www.emeraldinsight.com/products/journals/jo... |
| Keywords | Domiciliary services ; Person-centred care ; Evaluation ; Measurement ; Instruments. |
| Annotation | This paper explored the benefits of the 360 Standard Framework (SF) diagnostic audit for assessing person centredness of a domiciliary agency and to highlight the challenges they faced. The pilot study involved data gathered from the clients, relatives and staff, which were analysed resulting in findings, conclusions and suggestions for ongoing improvement from which action plans were devised and implemented. The audit results provide examples of the primary interface relationship and co-ordination challenges, highlighting learning needs for staff delivering person centred care in domiciliary settings. The authors conclude that the paper raises important practice development issues both inside and outside the agency's responsibility. Use of the tool would support cultural and interface relationship issues affecting the client experience and highlight ways to assist the achievement of collaborative ways of working needed for the integration of health and social care. (JL). |
| Accession Number | CPA-120831007 A |
| Classmark | N: PAA: 4C: 3R: YW4 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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