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Delivering dignity: securing dignity in care for older people in hospitals and care homes
 — [the final report of the Commission on Dignity in Care]
Author(s)Keith Pearson, Dianne Jeffrey, David Rogers
Corporate AuthorCommission on Dignity in Care; Local Government Association - LGA; NHS Confederation; Age UK
PublisherLocal Government Association - LGA, NHS Confederation, and Age UK, [London], 18 June 2012
Pages39 pp
SourceDelivering Dignity Team, NHS Confederation, 29 Bressenden Place, London SW1E 5DD. Website: http://www.nhsconfed.org/priorities/Quality/Partne...
KeywordsHospital services ; Care homes ; Management [care] ; Quality ; Standards of provision.
AnnotationThe Commission on Dignity in Care was set up in July 2011 as an independent body by the Local Government Association (LGA), the NHS Confederation and Age UK, its aim being to identify the underlying causes of persistent failings and shortcomings in the care of older people. This final report is based on the knowledge of the commissioners themselves, the witnesses who gave written and oral evidence, and almost 230 submissions from organisations and individuals. It recommends fundamental changes to the culture, leadership, management, staff development (including the teaching and training ethos), clinical practice and service delivery of care homes and NHS hospitals. A number of 'always events' is recommended. These are things should never be forgotten and should be considered as basic rules for the delivery of dignified care in every hospital and care home. These include introducing formal and informal feedback from older people and their carers to improve practice. Thus, the focus of the 37 recommendations is on how to tackle the underlying causes of poor care. (RH).
Accession NumberCPA-120723003 B
ClassmarkLD: KW: QA: 59: 583

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