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Centre for Policy on Ageing | |
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'Street-level bureaucracy' revisited
— the changing face of frontline discretion in adult social care in England | | Author(s) | Kathryn Ellis |
| Journal title | Social Policy & Administration, vol 45, no 3, June 2011 |
| Pages | pp 221-244 |
| Source | http://www.wiley.com/bw/journal.asp?ref=0144-5596&... |
| Keywords | Personal Social Services ; Management [care] ; Theory ; England. |
| Annotation | In this article the author assesses the continuing significance of Lipsky's 1980 work on street-level bureaucracy for frontline decision-making in adult social care. The article presents a literature review charting the impact of shifts in welfare administration on street-level autonomy and draws on the author's own research to assess conflicting views about the impact of social care reforms on the discretion which frontline social workers exercise. It identifies and discusses four main types of frontline discretion found within and across teams: street-level bureaucrat, practitioner, bureau professional, and paternalistic professional. The author notes that frontline decision-making represents a dynamic interaction between top-down authority and street-level discretion. Today the advent of personalisation raises fresh questions about the nature and scope of frontline discretion in social care. (JL). |
| Accession Number | CPA-111229003 A |
| Classmark | PA:TY: QA: 4D: 82 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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