Centre for Policy on Ageing
 

 

Dignity and nutrition inspection programme
 — national overview
Author(s)Jo Williams
Corporate AuthorCare Quality Commission - CQC
PublisherCare Quality Commission - CQC, October 2011
Pages30 pp
SourceDownload report: http://www.cqc.org.uk/_db/_documents/20111007_Dign...
KeywordsPatients ; In-patients ; Hospital services ; Well being ; Nutrition ; Inspection.
AnnotationThe Care Quality Commission (CQC) carried out unannounced visits to 100 acute NHS hospitals in England between March and June 2011, looking at standards of dignity and nutrition on wards caring for older people. Of the 100 hospitals inspected, 45 were found to be fully compliant with dignity and nutrition standards, 35 met both the official standards on dignity and nutrition although there was room for improvement and 20 were failing on one or both. Among the non-compliant hospitals, common areas of concern included a lack of support for those who needed help eating, poor hygiene, patients' privacy not being respected (eg. curtains not being closed properly) and patients being spoken to in a condescending or dismissive way. The second half of the report summarises the results of a short survey in which the hospitals gave their feedback on the CQC's inspection methods and joint working. Most of the hospital trusts who responded acknowledged that the inspection process was fair and clearly explained. Three quarters of trusts said that they had made changes to the way they approach dignity and respect as a result of the inspection programme. (JL).
Accession NumberCPA-111013001 B
ClassmarkLF: LF7: LD: D:F:5HH: CF: 3U

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