Centre for Policy on Ageing
 

 

Modernizing mental health services for older people
 — a case study
Author(s)Niall McCrae, Sube Banerjee
Journal titleInternational Psychogeriatrics, vol 23, no 1, February 2011
Pagespp 10-19
Sourcehttp://www.journals.cambridge.org/ipg
KeywordsMental health [elderly] ; Services ; Quality ; Evaluation ; Lambeth.
AnnotationDescribes an evaluation of a redevelopment programme in a mental health service for older people. IQCOL (Improving Quality of Care for Older People in Lambeth) was a two-year programme to modernise and expand an inner-city service, with objectives to improve access, embed new functions, and tune the service towards the needs of the local community. The programme evaluation aimed to contribute to knowledge on service planning and methodology for evaluating complex interventions. Generally the workforce responded well to the programme and a high level of participation in evaluation activities was achieved. However, progress in one team was hindered by understaffing and resistance to change, emphasising that while localised provision may be desirable, team viability requires adequate resources and professional support. This case study demonstrates how whole system change can be achieved if sufficient attention is given to the needs of staff implementing the programme. The evaluation emphasizes the importance of context in producing generalisable evidence on service development, and contributes useful methodological insights. (JL).
Accession NumberCPA-110804002 A
ClassmarkD: I: 59: 4C: 82LN

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