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Listen to patients, speak up for change
Corporate AuthorPatients Association
PublisherThe Patients Association, 2010
Pages103 pp
SourceDownload report: http://www.patients-association.com/dbimgs/Listen%...
KeywordsIn-patients ; Medical care ; Hospital services ; Management [care] ; Attitude ; The Family ; Case studies.
AnnotationSecond report by the Patients Association containing 17 first hand accounts of failings in hospital patient care, mostly by family members of older patients. The report follows on from the Association's previous report, `Patients... not numbers, people... not statistics' (2009). The aim of the report (as with the previous year's) was to amplify the voices of individuals who had so courageously shared their stories and to call for the NHS and the Coalition Government to take urgent remedial action. (JL).
Accession NumberCPA-110317003 B
ClassmarkLF7: LK: LD: QA: DP: SJ: 69P

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