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Care and compassion?
— report of the Health Service Ombudsman on ten investigations into NHS care of older people |
| Corporate Author | Parliamentary and Health Service Ombudsman |
| Publisher | TSO, February 2011 |
| Pages | 38 pp (HC 778, Session 2010-2011) |
| Source | Website: http://www.ombudsman.org.uk/care-and-compassion |
| Keywords | Patients ; In-patients ; Hospital services ; Medical care ; Complaints [services] ; Ombudsman ; Investigation. |
| Annotation | Report of ten investigations into complaints made to the Health Service Ombudsman for England about the standard of care provided to older people by the NHS. The complaints were made about eight NHS Trusts across England and two GP practices. Each investigation was conducted independently. Sadly, of the ten patients featured in the report, nine died during the events described or soon afterwards. The report highlights the stark contrast between the principles and values of the NHS and the reality of the care that the patients received. (JL). |
| Accession Number | CPA-110317002 B |
| Classmark | LF: LF7: LD: LK: QLV: PCO: 4A6 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |