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Despite all we know about collaborative working, why do we still get it wrong?
Author(s)Paul Williams, Helen Sullivan
Journal titleJournal of Integrated Care, vol 18, issue 4, August 2010
Pagespp 4-15
Sourcehttp://www.pierprofessional.com doi:10.5042/jic.2010.0373
KeywordsServices ; Health services ; Coordination ; Interaction [welfare services] ; Evaluation ; Literature reviews ; Wales.
AnnotationThere is a fund of practical and theoretical advice on how to work effectively in collaboration, but in reality outcomes are often disappointing. This paper explores aspects that frequently derail well-intended collaborative endeavours. It draws on research on integration in health and social care in Wales to highlight four particular areas of concern: motivation and meaning; capacity and capability; learning; and conceptualising and measuring success. Arguing that better management of these factors should improve overall effectiveness, it concludes with a plea for greater understanding of the complex interplay between structural factors and the influences of individuals. (RH).
Accession NumberCPA-101012001 A
ClassmarkI: L: QAJ: QK6: 4C: 64A: 9

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