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Centre for Policy on Ageing | |
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Mode effects in qualitative interviews a comparison of semi-structured face-to-face and telephone interviews using conversation analysis | Author(s) | Annie Irvine, Paul Drew, Roy Sainsbury |
Corporate Author | Social Policy Research Unit - SPRU, University of York |
Publisher | Social Policy Research Unit - SPRU, University of York, York, 2010 |
Pages | 4 pp (Research Works, no 2010-03) |
Source | SPRU, University of York, Heslington, York Y010 5DD. Full report can be downloaded from: http://www.york.ac.uk/inst/spru/pubs/1741 |
Keywords | Communication ; Cognitive processes ; Qualitative Studies ; Interviewing ; Methodology. |
Annotation | What difference does it make when we conduct qualitative research interviews by telephone rather than face-to-face? To answer this question, SPRU's study has taken an innovative cross-disciplinary approach, bringing together methodological expertise from the fields of conversation analysis and applied social policy research. Conversation analysis focuses on the various practices that speakers use to accomplish social actions through talk and on the 'interactional consequences' of selecting one strategy or form of words over another. The findings suggest that there does appear to be interactional differences between semi-structured telephone and face-to-face interviews. Some suggestions as to potential practice implications for qualitative researchers are made. (KJ/RH). |
Accession Number | CPA-100823205 P |
Classmark | U: DA: 3DP: 3DL: 3D * |
Data © Centre for Policy on Ageing |
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...from the Ageinfo database published by Centre for Policy on Ageing. |
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