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Service users and social policy
— developing different discussions, challenging dominant discourses | | Author(s) | Peter Beresford |
| Corporate Author | Social Policy Association |
| Journal title | IN: Social Policy Review, 22, Chapter 10, 2010 |
| Publisher | Policy Press, Bristol, 2010 |
| Pages | pp 227-251 |
| Source | The Policy Press, University of Bristol, Fourth Floor, Beacon House, Queen's Road, Bristol BS8 1QU. http://www.policypress.org.uk |
| Keywords | Services ; Consumer ; Pressure groups ; Participation ; Social policy. |
| Annotation | The author's starting point is the tendency of academic social policy writing to ignore or exclude service users from welfare policy and practice discussion. He aims to examine the contribution of service users and their organisations in offering new insights into social policy. He attempts to suggest ways in which 'end users' might deal with the often unhelpful attitudes of service providers and policy makers. He draws on the experiences of two UK service user movements - the disabled people's movement and the survivors' movement - to identify two key risks. The first - co-option - is the danger that by getting involved, service users unintentionally and unwillingly become incorporated into policy makers' agenda, which is frequently at odds with their own. The second is that service users' ideas can be appropriated and transformed by policy makers to satisfy other more regressive policy priorities. Two such examples are discussed: personalisation and self-directed support; and co-production. Three further ideas - "recovery", "social capital" and "social inclusion" - have likewise gained support from service users. (RH). |
| Accession Number | CPA-100728002 A |
| Classmark | I: WY: PME: TMB: TM2 |
Data © Centre for Policy on Ageing |
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| ...from the Ageinfo database published by Centre for Policy on Ageing. |
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