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Towards integrated participation
 — involving seldom heard users of social care services
Author(s)Louisa Hernandez, Paul Robson, Alice Sampson
Journal titleBritish Journal of Social Work, vol 40, no 3, April 2010
Pagespp 714-736
Sourcehttp://bjsw.oxfordjournals.org doi:10.1093/bjsw/bcn118
KeywordsServices ; Usage [services] ; Isolation ; Consumer ; Participation ; Methodology.
AnnotationUsing information from interviews with 41 service users and 32 staff from eight organisations, a practice model is developed to show how those typically excluded from user participation be included into everyday participation to develop services and policies. The practice model outlines the processes necessary to promote and institutionally embed participation. The uncertainties and tensions that arise from these activities are also discussed. The value of the findings presented in this paper is that they provide information about how service user participation may be achieved. (KJ/RH).
Accession NumberCPA-100721204 A
ClassmarkI: QLD: TP: WY: TMB: 3D

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